Refund policy
Thank you for shopping with us at Crunchy 🌻 Depot! Your satisfaction is our top priority. Please review our return policy below:
- Final Sale: Many of our products are considered final sale to protect our customers' safety and well-being. This includes consumable items such as food, essential oils, vitamins, herbs, and DIY ingredients.
- Eligible Returns: We accept returns on non-consumable products such as clothing, jewelry, and accessories, provided they are unused, unopened, and in their original packaging with tags attached.
- Timeframe: Eligible returns must be initiated within 30 days of the purchase date, accompanied by a receipt or proof of purchase.
- Refunds: Refunds for eligible returns will be issued in the original form of payment or as store credit, at the customer's preference.
- Defective Products: If you find a product defective, we are happy to provide direct support between you and the manufacturer within a 30-day window. Beyond this period, we can provide you with the manufacturer's contact information so you may contact them directly for assistance. We are not responsible for defects beyond our control.
- Money Back Guarantee: We honor money-back guarantees on select products as allowed by their manufacturers. Please bring the product and receipt to initiate a refund according to the manufacturer's guidelines.
We appreciate your understanding and cooperation with our return policy. If you have any questions or concerns, please don't hesitate to contact us. Thank you for choosing Crunchy 🌻 Depot!